Contact us

For questions or queries, please contact our sales team on 0800 783 2159 or by emailing sales@fabrica.co.uk. Our registered address is FABRICA, The Point, 37 North Wharf Road, W2 1BD.

All details relating to accounts payable for all transactions will be clearly made during point of payment, either via telephone, email or face to face.

A complete description of each property is available to view on our website, in our brochure and in person on site.

We offer a limited refund and/or return policy and all customers are informed of this before payment during conversation. This is also stated on our reservation agreement should you have any queries. If the purchaser cancels this agreement, FABRICA agree to reimburse the reservation fee less any administrative expenses incurred. These are anticipated to be £250+VAT where cancellation takes place within two weeks of reservation and £500+VAT where cancellation takes place at any time after two weeks but before exchange of contracts. All Help to Buy and Shared Ownership property purchasers will receive a full refund.

All transactions are made in British Pound Sterling (GBP) and will be made payable to Elmsbrook (Crest A2D) LLP. Elmsbrook (Crest A2D) LLP agree to reserve the property as stated on reservation agreement forms until the agreed exchange/ reservation expiry date. Elmsbrook (Crest A2D) LLP agree to not market, re-sell or accept any other reservation for the property before the agreed exchange/ reservation expiry date unless the reservation agreement is cancelled by the purchaser. The purchaser understands if they fail to return the signed Memorandum of Sale within 2 days of reservation date, Elmsbrook (Crest A2D) LLP reserve the right to offer the plot to another qualified applicant.